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New York State Civil Service Administrative Assistant 1/Trainee 1/Trainee 2 (NY HELPS) in Albany, New York

NY HELP Yes

Agency Medicaid Inspector General, NYS Office of the

Title Administrative Assistant 1/Trainee 1/Trainee 2 (NY HELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 11

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $46306 to $56743 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 800 North Pearl St

City Albany

State NY

Zip Code 12204

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)**To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position: • Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.• The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. • Advanced placement to the Trainee 2 or Grade 11 may be possible depending on education and experience. Competitive Minimum Qualifications: Candidates must have one year of permanent, competitive service at a SG-06 or higher and be eligible for transfer via Section 70.1 of the Civil Service Law. Please note: A keyboarding performance test may be required before appointment. Appointment may be made at a traineeship level. A new two-year traineeship (Administrative Assistant Trainee 1 & 2, NS=Grade 8 & 10) leading to Administrative Assistant 1, Grade 11, has been approved effective November 8, 2023. Trainees will be required to take four mandatory courses the first year of the traineeship and four elective courses in the second year of the traineeship in four competency areas through the CSEA Partnership, or equivalent offerings through another entity as determined by the agency. All trainees are required to successfully complete all courses before advancing to the Administrative Assistant 1, G-11.PREFERRED QUALIFICATIONS: Proficient in Word, Excel, Outlook, and Adobe Acrobat. Must have strong organizational, proofreading, verbal and interpersonal skills, the ability to multitask, demonstrate attention to detail, and the ability to maintain professionalism in a fluid, busy environment.

Duties Description This position will support the functions of the Enrollment and Reinstatement Unit within the Division of Medicaid Investigations (DMI). Job duties include, but are not limited to: • Intake of Medicaid Enrollment Applications from the Department of Health• Entry of applications in the DMI FACTS system. • Prepare case files by performing searches of various databases and upload reports to case files. • Perform unit correspondence via mail and email. • Monitor unit mailbox and phone line.• Intake and track provider appeals.• Schedule unit meetings. • Compile and distribute appeals packets. • Update DMI FACTS system as needed. • Report Unit denials to the Center for Medicare and Medicaid Services (CMS).• Work collaboratively with unit staff and management.• Communicate professionally with other agencies and units within OMIG. • Perform other tasks to support the division as assigned.

Additional Comments Trainee 1 salary starts at $39,215. Salary is non-negotiable. Free Parking available.Permanent, Full-Time, Competitive (for transfers and appointments off of a list), Non-Competitive (for appointments through the NY HELPS Program). **The Department of Civil Service has developed the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS), which is a streamlined program that allows appointment to this title and others without examination. For the duration of the NY HELPS program, this title, may be filled via permanent, non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the titles for which they apply. Benefits of Working for NYSGenerous benefits package, worth 65% of salary, including: Holiday & Paid Time Off• 13 paid holidays annually• Up to 13 days of paid vacation leave annually• Up to 5 days of paid personal leave annually • Up to 13 days of paid sick leave annually for PEF/CSEAHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs.• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)And many more.

Some positions may require additional credentials or a background check to verify your identity.

Name Jennifer Sichak

Telephone

Fax 518-408-0395

Email Address Recruitment@omig.ny.gov

Address

Street 800 North Pearl St

2nd Floor

City Albany

State NY

Zip Code 12204

Notes on Applying Submit resume to Jennifer Sichak, Office of the Medicaid Inspector General, 800 North Pearl St, 2nd FL, Albany, NY 12204, or by email to Recruitment@omig.ny.gov with a subject line of Enrollment/Admin Assnt, or by fax to (518) 408-0395, no later than May 22nd, 2024. PLEASE NOTE: We are unable to open documents from Google Docs, Google Drive, OneDrive, Apple Pages, and/or “the cloud”. Please submit requested documents as a Word or PDF Attachment.

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