DE Jobs

Search from over 2 Million Available Jobs, No Extra Steps, No Extra Forms, Just DirectEmployers

Job Information

Omni Hotels Guest Services Supervisor| Full Time in Amelia Island, Florida

Location

Amelia Island Resort

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

Job Description

To provide ensure that guests receive luggage to their room in a timely manner. Also needs to ensure that vehicles parked in valet get pulled up in a timely manner.

Responsibilities

  • Essential Function .

  • Check email

  • Review vehicle reservation

  • Review if any group is covered for bellmen porterage.

  • Notify staff of site visits for the day

  • Review transportation manifest

  • Ensure house vehicles are gassed up and clean

  • Ensure bellman and valet are posted in correct positions

  • Check VIP and SG arrivals

  • Assist with the pulling, and putting away of valeted keys.

  • Assist with the logging of all valeted keys into the valet report

  • Make sure all associates are updated on daily events and groups in house.

  • Review resumes for method of transportation for group arriving and departing.

  • Know all on and off property movements

  • Check to see if we have deliveries for the day.

  • Arrange deliveries

  • Status of MOS audits for the month

  • Continuously check any room not ready luggage

  • Ensure proper tracking of bell log

    Hotel Specific Essential Functions:

  • Get appropriate daily arrival/in-house lists

  • Answer phones using the proper “Moment’s of Service” techniques and procedures

  • Follow proper gratuity procedures

  • Display and apply current knowledge of local activities

  • Follows proper lifting procedures

    Tools and Equipment:

  • Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, facsimile machine

Qualifications

  • High School Diploma or equivalent.

  • Prior hospitality experience preferred.

  • Ability to teach, develop, and motivate others.

  • Must have the ability to multi-task.

  • Excellent verbal and written communication skills required.

    Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Job LocationsUS-FL-Amelia Island

Posted Date2 weeks ago(5/15/2024 11:54 AM)

Requisition ID 2024-109999

of Openings 1

Category (Portal Searching) Valet

DirectEmployers