Overview

Position Summary:

Responsible for the day-to-day parking operations and administrative activities at a single site location in Battle Creek. Leads front-line staff to ensure contract requirements are met.

Essential Duties

• Coordinate parking service activities for assigned location. Ensure that services are performed as contracted and at the intended profit margins.

• Control supplies, equipment, and personnel necessary to meet customer specifications.

• Interact with customers daily to obtain feedback on services and special needs.

• Troubleshoot potential problems and concerns.

• Conduct quality of service inspections at assigned site.

• Develop operational improvement plans and implements process changes within assigned site.

• Ensure compliance with company policies and procedures and all federal, state, and local government regulations.

• Analyze and supervise in a proactive manner, both the financial and the operational performance of the assigned location.

• Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.

• Supervises front-line personnel assigned to the site.

• Responsible for the overall direction, coordination, and evaluation of personnel within the assigned site.

• Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.

• Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints; and resolving problems.

• Perform other duties as assigned - Job duties may be modified at any time.

Minimum Requirements

• High School Diploma.

• 1+ year of supervisory experience, preferably in a service environment

• Excellent written and communication skills.

• Proficient in Microsoft Office.

REQNUMBER: 84605

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.