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Cook & Boardman Group LLC Customer Service Representative at Bass Security Services in Bedford Heights, Ohio

Cook & Boardman, Inc.

Please apply by submitting your resume via this job posting. EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Administrative • Bedford Heights, Ohio

Summary

R

esponsible for product sales to General Contractor field representatives, facility owners and light commercial contractors. A qualified applicant should have

experience with

reading

and interpreting blue prints,

estimating

and selling commercial building products, very good computer skills and excellent customer service skills.

A working knowledge of commercial doors, frames and hardware will be very helpful.

Essential Functions

  • Estimating from blueprints
  • Meet planned sales and margin expectations
  • Coordinate sales of assigned accounts monitoring product and delivery needs
  • Represent the company knowledgeably and professionally
  • Provide solutions to customers relating to material procurement, distribution and application
  • Perform bid reviews to ensure we are priced profitably and competitively
  • Conduct telemarketing calls at slow periods to proactively look for new business
  • Facilitate customer relations between all branch location departments and customer
  • Assists if needed in collection of accounts receivable
  • Estimates materials from information provided by counter customer when needed
  • Prepares and inputs orders as needed and researches and orders special products as necessary

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Minimum Qualifications

  • Associates Degree or Bachelors Degree preferred
  • 3-5 years relevant work experience preferred
  • Knowledge and experience with commercial construction
  • Detail-oriented
  • Customer service and problem solving skills
  • Must be able to pass pre-employment background check and drug screen

Knowledge, Skills and Abilities

  • Experience using Microsoft Office products required
  • Excellent verbal and written communication and leadership skills

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stan

d and

walk;

and

use hands and arms

to reach and lift

.

Work

Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above

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