Job Description

Summary

The Security Supervisor provides services for a variety of large and small business clients where health, safety and security is our #1 priority. This is a public environment at the Harvest Midstream Refinery in Belle Chasse, LA. and surrounding areas with the corresponding levels of traffic (employees, visitors, customers, etc.).

Responsibilities

Essential Duties and Responsibilities

• Personally monitors either visually, electronically or audibly a variety of assigned areas, or grounds by working in a variety of assignments including but not limited to roving inside the facilities, roving in a vehicle, other locations deemed appropriate.

• Ensures own actions and those of others observe maximum level of safety and compliance.

• Will verbally de-escalate situations to ensure the safety of fellow employees, customers and clients.

• Will directly supervise, support and coordinate the activities and schedules of security officers.

• Works with client and area organizations to ensure cooperation and coordination of activities.

• Consistently manage assigned activities, internal communications/teamwork, making decisions and solving problems.

• Ensures all activities and personnel comply with appropriate safety requirements and sound business practices.

• Assists in properly responding to a variety of emergencies or disasters in order to preserve life and property, including but not limited to fire safety, active shooter protocol.

• Examines doors, windows, and other areas of the store to determine they are secure.

• Reports and records data such as property damage, unusual occurrences, etc.in accordance with company policies and procedures.

• Warns violators of rule infractions and may apprehend or expel violators.

• Notifies on site individuals of visitors wishing to see them.

• Assists in properly responding to a variety of emergencies or disasters in order to preserve life and property, including but not limited to fire safety, active shooter protocol.

• May perform routine input or monitoring of safety and life support computer programs.

• May issue and record ID badges.

• May check heating, lighting, sprinkling, security, ventilation, fire, etc., systems to make sure they are operational.

• May also be combined with other position duties

• Notify manager if safety and sanitation standards are not being met.

• Other duties that are pertinent to the department or unit’s success also may be assigned.

• This position is responsible for the supervision of staff.

Qualifications

Minimum Requirements

• High school diploma or GED equivalent.

• At least three (3) years full-time Professional Security, Law Enforcement or Military experience with one of those years being in a supervisory role.

• A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.

• Must have or receive a valid TWIC card prior to employment.

• Must be able to obtain and pay the Louisiana Guard License fee prior to beginning work.

• Must be able to cooperate and work as part of a team with fellow employees, customers and clients.

• Must be able to make decisions in the moment with little to no supervision.

• Contract requires employees to speak, understand, read and write English.

• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.

Competencies

• Customer Service – Provides outstanding customer service; manages difficult or emotional situations; responds promptly to customer needs; responds to request for service and assistance; meets commitments in a timely manner.

• Interpersonal Skills – Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to other ideas.

• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.

• responds well to questions; demonstrates group presentation skills; participates in meetings.

• Written Communication – Writes incident, logs and other reports clearly; able to read and interpret written information

Working Conditions and Physical Requirements

Weather: Indoor/Outdoor: Frequently exposed to warm and varied weather conditions.

Noise level: Moderate to Loud

Description of environment: This is a public refinery facility.

Must constantly be able to stand, sit, walk, climb, push, pull use hands and arms, stoop, kneel and crouch.

Physical requirements: Must be able to lift and/or move up to 50lbs.

Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.

Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at recruiting@nana.com or 1-800-478-2000.

Default: Location : Location US-LA-Belle Chasse

Job ID 2024-11063

Division NMS Security Services L48

Work Type On-Site

Work Location Belle Chasse

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.