Description

We currently have an exciting Call Center Representative opportunity with a dynamic company. You will be an important part of our customer service team, assisting clients with a wide range of needs, from scheduling services and placing orders to providing updates on their accounts. Your role will involve handling a high volume of calls while maintaining a professional and friendly demeanor.

Key Responsibilities:

• Answer incoming calls promptly and professionally.

• Assist customers in scheduling services and rescheduling appointments as needed.

• Process orders and provide customers with order confirmation and delivery details.

• Offer contact information for customers dealing with specific issues or inquiries.

• Provide account updates, such as order status, billing information, and account balances.

• Maintain accurate and up-to-date customer records in our database.

• Ensure high-quality service and client satisfaction throughout each interaction.

  Requirements

Qualifications:

• Previous experience in a high-volume call center or customer service role is preferred.

• Excellent communication skills, both verbal and written.

• Strong problem-solving abilities and a customer-focused approach.

• Ability to multitask and handle a high volume of calls in a fast-paced environment.

• Proficiency in using computer systems and customer service software.

• Attention to detail and a commitment to accuracy.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .