Overview:

Develop, recommend, and implement branch and ATM distribution strategies across M&T's footprint. Optimize branch and ATM distribution strategies by providing supporting analysis, gaining internal approval, implementing, and tracking/reporting results post-mortem. Maintain an awareness of industry branch banking trends and innovations and the position of the Retail business relative to other businesses within the Bank.

Primary Responsibilities:

• Understand and influence distribution strategies with the emphasis of reducing cost while optimizing distribution across various physical (Branch & Off Premise ATMs) and digital channels.

• Analyze customer and competitive behavior across all distribution channels and identify emerging trends to improve network profitability.

• Develop and produce standard and ad hoc departmental reports and spreadsheets to include but not limited to project or product strategy analysis, profitability, historical reporting, workflow analysis, statistical analysis, and financial analysis.

• Provide relevant information to the management team for development of decisions/recommendations for branch and off premise ATM projects including lease renewals, consolidations, capital projects, de novos and new ATM proposals.

• Identify emerging trends towards improving network performance and profitability by analyzing customer and competitive behavior across all channels

• Evaluate performance metrics including staffing levels, sales trends, retention metrics, transaction metrics, competition, and financial performance, among others.

• Review the impact of past decisions and actions to determine if desired changes occurred.

• Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis.

• Research and gather business, process, and/or financial information.

• Perform basic ad hoc analyses to support business decisions.

• Support Regional, Area and Branch managers on network related issues: lease renewals, relocations, renovations, closures/consolidations, new branches, ATMs, market information and reporting.

• Provide feedback and recommendations to management regarding results.

• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.

• Identify risk-related issues needing escalation to management.

Scope of Responsibilities:

• Develop relationships and provide direction to various business partners including Market leadership, CRA, Finance, Incentive, Legal, Corporate Real Estate, and Construction related to branch and ATM distribution.

• Partner with Corporate Real Estate and Market leadership to inform lease renewal decisions for branches and off premise ATMs.

Supervisory/ Managerial Responsibilities:

• Acts as a mentor and coach for other members of the team and partners to remove / navigate roadblocks for the team.

• Must have the ability to manage direct and indirect resources across multiple business units

Education and Experience Required:

• Bachelor's degree plus a minimum of 4 years banking or finance experience, or in lieu of a degree, a combined minimum of 8 years' higher education and/or work experience.

• Proficient in relevant spreadsheet, word processing, and presentation software.

• Some experience with Power BI or Tableau (Power BI preferred)

• Candidate must have strong analytical, problem solving, and critical thinking skills.

• Candidate should possess excellent interpersonal, written/verbal communication, leadership, and project management skills.

Education and Experience Preferred:

• MBA

• Retail Banking

• Knowledge of SAS and Python

• GIS software (ArcGIS preferred)

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $60,890.34 - $101,483.90 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.