JOB REQUIREMENTS: Description Essential Functions Provide day to day applications, network, workstation, and server support Responsible for systems support delivered to desktops and subsequent systemic desktop support for such systems as (but not limited to): Temenos/Kony, SMA OpCon automation, Outlook/Exchange, MySQL, SQL Server/Data Ancillary systems support including CFM, Wycom, Apache Web Servers, and Tomcat Applications. Provide IT Support group coverage, including answering inbound phone calls. Provide IT Processing group coverage, including fill in processing where required. Provide IT Desktop support, including software support, troubleshooting, and issue management with appropriate vendors. Document all problems reported and issues uncovered into ServiceNow, track calls and maintain appropriate logs. Provide consultative support and services to the user community to ensure problem resolution, system/data access, and optimal system performance. Install, configure, and modify applications, networks, and other systems. Install, configure, and administer AIX and Linux servers and other products which support workstations and applications. Provide evening and weekend technical computing and applications support as required Work with vendors on moves, adds, and changes as necessary. Partner with team members to analyze and correct installation and support issues. Document procedures and processes. Monitoring and Process Improvement Alert appropriate personnel when critical IT systems malfunction. Maintain consistency and standardization of the workstation, server, and application environment. Develop and maintain expertise with workstation and server platforms and software applications supported by the IT department. Configure, maintain, and explain desktop security practices to end users. Contribute to improving the quality of the service provided by IT by actively participating in meetings and providing input. Stay current on emerging technologies and trends to aid in the integration, development, testing and support of Summit Credit Union systems. Project Work, Systems, and Application Testing and Deployment Gather end user requirements relevant to workstation, server, and applications issues from throughout the credit union and work closely with other IT staff to translate these into specifications. Provide recommendations regarding end user requirements and specifications to the IT Support and Operations Manager. Assist in the planning, testing, and deploying upgrades for desktop applications and hardware on credit union workstations and servers. Work in small teams with other IT Support and Operations staff to create test plans, complete testing, and coordinate applications, server, and workstation testing and installation. Work with... For full info follow application link. Summit Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Veterans, Minorities and Individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D0640526ED644FD9