Job Information
L'Oreal USA Analyst - Deduct Resolution in Cranbury, New Jersey
Home (https://careers.loreal.com/en_US/content/Home) / Job Search (https://careers.loreal.com/en_US/jobs/SearchJobs) / 178237
Analyst - Deduct Resolution
Cranbury, NJ, New Jersey
Apply now (https://careers.loreal.com/en_US/jobs/ApplicationMethods?jobId=178237)
Back
Permanent
Cranbury, NJ, New Jersey
Supply Chain
Full - Time
16-Apr-2024
Job Title: Analyst – Deduct Resolution
Division: Operations America, Consumer Products Division – Product Development
Location: Cranbury, NJ
Reports To: Director - Deductions
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain.
What You Will Learn:
This role is responsible for driving changes and enhancements through analysis of customer deductions leading to improvement in the E2E supply chain and reduction of claims, by means of partnering with the appropriate internal and external business teams. As well, to review and streamline internal deduction processes by understanding the issues and ultimately suggesting/enabling decisions and efficiencies.
Research numerous types of retailer deductions including, but not limited to violations, shortages, pricing, advertising, handling and returns. Determine root cause and appropriate actions for resolution
Lead collaborative initiatives to identify root causes and implement preventive measures to reduce/eliminate supply chain type deductions
Analyze trends in open deductions on the A/R in order to reduce discrepancies and implement permanent resolutions
Prepare monthly reports for Management
Prepare professional quality emails and spreadsheets for communicating with key internal and external teams on the status of open deductions, including requests for repayment of invalid deductions
Analyze retailer requirements to identify opportunities to reduce deductions
Build relationships with retailers to better understand their requirements to prevent chargebacks/resolve open deductions on the A/R
Lead projects to review department processes to reduce manual work and provide efficiencies and drive results
Represent Deduction Resolution in a variety of Organizational meetings
Communicate effectively with multi-functional account teams (including Sales, Finance, Account Supply Chain and Customer Service) to resolve open deductions and improve compliance with retailers
Collaborate with the credit team to proactively resolve deductions and reduce open items on the A/R
Collaborate with I&C to improve deduction coding and cash application
Maintain the A/R by offsetting approved chargebacks and preparing adjustments for valid deductions
What We Are Looking For:
Required Qualifications:
College degree required
Experience in or exposure to Supply Chain preferably with accounts receivable/financial experience
Advanced skills in Excel, Word, and Outlook
Power BI/data software skills desired
Excellent analytical skills
Negotiation skills
Strong attention to detail
Excellent communication, interpersonal and organizational skills
Can handle multiple projects simultaneously
Willingness to work in a fast paced, team-oriented environment
Flexibility to work extended hours as required
Flexibility to travel to multi-functional field teams and retailer facilities
Ability to present data to upper management in an organized and persuasive manner
Work independently and make decisions
Ability to achieve results
Build and maintain positive relationships with internal and external customers
Ability to influence internal and external stakeholders
Understanding when issues need to be escalated and provide summarized information to suggest/enable decisions
Preferred Qualifications:
SAP experience is desired but not required
High Radius experience is desired by not required
Business Process Improvement experience is desired but not required
What’s In It For You:
Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected] . If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.