Job Summary:

 

Responsible for the clerical functions of the maintenance facility. Regular duties include: ordering of parts and supplies for the maintenance facility (and in some cases any adjacent plants), manage a large inventory & perform quarterly inventory counts. This position includes working as a liaison between field personnel and maintenance leadership to assist in scheduling required maintenance for equipment. This position is responsible for collecting, recording, organizing, and providing all information to shop leadership who will decide how to manage the repairs or maintenance. This is an hourly, non-exempt position that will work under both direct and indirect supervision. 

 

Essential Functions:

" Safely perform all essential functions.

" Maintain safe and organized work area.

" Assist shop staff with receiving, stocking, and pulling parts.

" Purchase order generation and entry

" Generate computerized purchase orders

" Properly update inventory information

" Order, receive, and distribute parts for projects as needed

" Accurately enter all data from fuel logs 

" Maintain computerized preventative maintenance system & work order processes through Viewpoint software system.

" Maintain historical files on equipment maintenance work orders and equipment profiles as directed by leadership.

" Manage a large inventory and perform thorough quarterly inventory counts.

" Work closely with Shop Superintendent to ensure accurate and timely flow of information in the shop.

" Effectively communicate with field personnel and supervisors including:

o Receive maintenance issues from field

o Communicate with field to acknowledge receipt of issue

o Relay necessary information to Shop Superintendent. Include additional equipment on site that may need repair or maintenance.

o Maintain communication with field as process progresses (provide estimated repair date/time, delays, status, etc.)

o Verify repair(s) has been completed. Notify field that repair is done and any further action will require another maintenance request.

" Produce computerized reports as needed and directed by leadership.

" Professionally answer telephones and company radios. Record and distribute all messages.

" Consistently work on personal growth plan.

" Exercise proper care and maintenance of company equipment.

" Frequently work more than 40 hours per week. May be required to work non-traditional shifts and occasionally weekends.

" Perform additional assignments per supervisor's direction.

 

Knowledge of:

" Administrative & office procedures and systems such as word processing, managing files & records, forms, etc.

" Customer Service principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

" Equipment used in construction industry (preferred).

" Inventory systems (preferred)

" Mechanical concepts (preferred)

" Purchasing concepts (preferred)

" Intermediate computer skills

" MS Office computer programs

" Maintenance and dispatching software programs (preferred)

 

Ability to:

" Learn and follow GOH policies and procedures.

" Answer phones. 

" Collect, organize, and distribute emails.

" Work with others in a team environment.

" Communicate effectively with superiors and other employees.

" Work under indirect supervision.

" Perform data entry into various software programs at a proficient level.

" Successfully manage a variety of tasks simultaneously.

 

Qualifications:

" Must have excellent interpersonal, verbal, and written skills with solid organizational and time management skills.

" Intermediate level computer abilities with intermediate level knowledge of Excel.

" Familiarity with on-road vehicles and construction equipment preferred.

" Ability to type at leas 30 wpm.

" Ability to 10-key at least 30 wpm.

 

Education:

" High school graduate or equivalent.

" Associates degree or certificates/coursework in business, purchasing, logistics, inventory control, and/or data analysis preferred.

Experience:

" Previous experience working with computers is required.

" Previous office experience is preferred.

" Previous purchasing experience is preferred.

" Experience in logistics/dispatching and equipment maintenance is preferred.

 

Physical Requirements:

" Lift and carry up to 25 pounds frequently.

" Ability to bend, stoop, and kneel to perform filing and stocking frequently.

" Ability to climb up and down ladders/step stools to access inventory parts and stock parts on shelves frequently.

" Ability to lift equipment and parts overhead occasionally.

" Dexterity to negotiate stairways and ladders frequently.

" Required to talk and hear in conversations with customers constantly.

" Use/operate basic office equipment such as phones, computer, file cabinets, copier, etc constantly.

" Use fingers/hands to type and file constantly.

" Must be able to see and read PC screens, read normal type size print constantly.

 

This is a safety-sensitive position. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.