Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

The Recovery Growth and Innovation Associate Director is responsible for proactive analysis and monitoring of Recovery Operations and supporting technology. They systematically review operations to identify areas for future growth and improvement. They will drive project delivery from ideation through to implementation, working cross functionally to deliver enhanced provider experience that supports cost and productivity objectives.

Responsibilities:

• Be part of the team that shapes and delivers strategies that delivers savings for the company more than $3.0bn.

• Lead the identification, development, evaluation, and implementation of initiatives to achieve savings targets.

• Lead multiple cross functional end-to-end projects to deliver strategic initiatives, displaying solid project leadership skills.

• Manage detailed project plans that capture dependencies, cross program impacts and defined milestones.

• Review the Recovery Technology processes to facilitate the identification of areas for improvement and removal of waste.

• Work in close collaborative partnership with business leaders in defining, prioritizing and achieving strategic objectives and, ensuring projects delivered meet the approved business objectives and requirements.

• Collaborate and partner with various stakeholders to develop an excellent working relationship, maximizing available resources (ART, Analytics, Reporting, PE) and ensure planned results are delivered.

• Provide support to other leaders across the wider function in the US, Ireland, and the Philippines.

• Demonstrate a Quality mindset.

• Create, monitor, and manage system KPIs for the function.

• Analyze and translate data to determine financial impact and develop recommendations for action plans.

Required qualifications and experience:

• Undergraduate degree preferred or equivalent work experience.

• Experience working with the ideation, development, and deployment of initiatives.

• Operations and process management experience in a large-scale organization.

• Previous experience working in a highly matrixed organization.

• Solid conceptual and analytical skills.

• Ability to review data and translate metrics for initiative prioritization.

• Experience working with senior executives/leadership and presenting new processes and recommendations.

• Excellent communication, presentation, and negotiation skills, with experience taking the lead and presenting to senior stakeholders.

• Ability to understand and digest complex business scenarios and articulate them in a clear and concise manner.

• Self-starter: solid track record of proactively moving organizations forward.

• Proficiency with the MS Office Suite.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.