Overview:

Universal Engineering Sciences (UES) has an opening in our Administrative department. UES is a nationwide leader in Geotechnical Engineering, Construction Materials Testing and Inspection, Building Code Compliance, Environmental, Occupational Health & Safety, and Building Envelope.

Overview

Universal Engineering Sciences (UES) is a nationwide leader in Geotechnical Engineering, Construction Materials Testing and Inspection, Building Code Compliance, Environmental, Occupational Health & Safety, and Building Envelope services.

Summary

The Receptionist serves as the first point of contact for visitors and callers, often creating the first impression of a business or organization. The role plays a crucial role in ensuring the smooth operation of an office by managing communication, providing assistance and creating a positive first impression for visitors and callers.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Physical Demands & Work Environment

· Required to drive, stand, walk, use hands to type, handle, or feel; reach with hands and arms; climb or balance, talk, and hear. Standing or sitting for extended periods of time may be required.

· Lifting and/or moving up to 10 lbs. is expected.

· The noise level is usually moderate.

Essential Duties and Responsbilities:

• Welcoming guests as they arrive, ensuring they feel comfortable and attended to

• Managing incoming calls, directing them to appropriate person or department and taking messages when necessary

• Handling incoming and outgoing mails, emails, and faxes and ensuring they reach the intended recipients promptly

• Coordinating appointments and meetings for staff members, ensuring schedules are organized and conflicts are minimized

• Offering information about the company, its services and its policies to visitors and callers

• Supporting administrative staff with tasks such as data entry, filing and document preparation

• Keep the reception area clean, organized and welcoming including ensuring reading materials are up-to-date

• Monitoring visitor access and issuing visitor badges when necessary, ensuring the security of the premises

• Using office equipment such as telephones, fax machines and photocopies proficiently

• Resolving minor issue and inquiries independently and escalating more complex matters to the appropriate personnel

• Keeping accurate records of visitor logs, phone calls and other relevant information

• Following company policies and procedures regarding visitor management, confidentiality and security protocols

• Offering assistance and support to colleagues and other staff members as needed

• Other duties may be assigned

Required Qualifications:

• Valid Florida Driver’s License with an acceptable driving record (in accordance with our Driver’s License and Motor Vehicle Record Check Criteria)

• Ability to pass a background check screening in accordance with Florida’s Jessica Lunsford Act (or equivalent state classification).

• Ability to read & write, and comprehend simple instructions, short correspondence, and memos. Knowledge of written communication formats and composition, including grammar and vocabulary. Ability to present to one or more people, including customers, clients, and other employees of the organization. Ability to speak effectively with colleagues, supervisors, and customers/clients.

• Computer skills sufficient to operate a laptop and cell phone, including sending and receiving emails, prepare and present PowerPoint Presentations, and learn Deltek Vision, SAP Concur, and CRM software.

• Mathematical skills sufficient to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw or create, and interpret, bar graphs.

• Reasoning ability to handle multiple and changing priorities concurrently. Ability to work with problems and deal with a variety of variables. Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. Ability to effectively communicate about products, services, and technical requirements to both the client/customer and employees within UES.

Preferred Qualifications:

• High school diploma or equivalent (GED)

• Exceptional verbal and written communication skills

• Demonstrated organizational skills and ability to multitask effectively

• Proficient telephone etiquette with clear and courteous communication

• Previous experience in a customer service or administrative role may be advantageous

Who We Are:

UES provides essential engineering services for some of the most prominent and significant projects in the nation. Our team members, from our drillers to administrative staff, contribute directly to projects that transform communities. With some of the greatest talent in Geotechnical Engineering, Construction Materials Testing and Inspection, Code Compliance, Environmental, Occupational Health & Safety, and Building Envelope, we are committed to delivering groundbreaking solutions for our clients. At the core of our success is our team members who make it all possible. We know that the projects we deliver are only as good as our people, which is why we offer enriching opportunities for career growth at every level.

Growing in Excellence

As the #1 fastest growing AEC firm on The Zweig Group's Hot Firm list in 2021, UES is poised to lead our industry into the future. As we evolve from a one-man operation to a company spanning 73 branches and 3,500 employees, we’re looking for enthusiastic talent to launch their careers and grow along with us.

Why Work at UES?

We value the individual contributions of our employees, and we show this through providing great benefits. Click here (https://teamues-my.sharepoint.com/:b:/p/sbielefeldt/EbEUX7QyRi9Np7gALiJOZlkBNwVgknUxkYY7P7dcARIV9Q?e=XogND6) to see how we support our people in and out of the workplace . Please ask your recruiter what benefits plans apply to you.

Check out our website: teamues.com

Follow us on social media: LinkedIn (https://www.linkedin.com/company/universal-engineering-sciences-inc/) | Facebook (https://www.facebook.com/universalengineeringsciences/) | Instagram (https://www.instagram.com/universal_engineering_sciences/) | Twitter (https://twitter.com/UniversalEngSci) | YouTube (https://www.youtube.com/channel/UCXK2FHVTcS5o9uLEKO7RuYg)

#GroundedInExcellence

EEO/AA/Disability/Veteran Universal Engineering Sciences is a Drug-Free Workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Team: Administrative Department

Work Type: Full-Time

Location Type: onsite