Inside Sales Support Specialist, National Accounts - ( 2400029 )

Description

CONSTRUCTION SPECIALTIES, INC.

Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the world–from the world’s tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: People. Buildings. Better.

Equal opportunity is not only the law but is the basis of how we ensure that our workplace fosters an environment of fairness, equality, and respect. It is the policy of Construction Specialties to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. In addition, Construction Specialties will provide reasonable accommodations for qualified individuals with disabilities unless the accommodation would impose an undue hardship on our operations.

SCOPE OF POSITION:

Performs direct quote follow up on quotes coordinating closely with the Territory Manager for New Construction as well as Facility Sales. Direct work with Sales Reps, estimating, and customer care is also a part of daily activity. The Inside Sales Representative will work directly with clients in territory along with the territory manager to drive sales, specifications, and customer satisfaction to increase repeat and new business. Generation of quotes, bidding, and administrative tasks are also required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:

• Maintain a working knowledge of all products, services, and the construction industry.

• Follows up directly with customers to determine status of outstanding quotations resulting in increased bookings.

• Develops monthly metrics to track success rate of outstanding quotes, competition on lost quotes, etc.

• Coordinates follow-up efforts with Sales Reps, Estimating and Customer Care Dept.

• Coordinates revised pricing requirements with Estimating Department and Sales Reps

• Coordinates and communicates activities and results with Regional Sales Managers.

• Prepares and submits monthly reports on effectiveness and measurements of activities, meeting assigned goals, closing ratios in total and by territory, and quotes lost to competition

Qualifications

KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION: (Minimum Education and/or Experience required)

• Associates degree preferred; High school diploma/GED required.

• Excellent Communication Skills

• Negotiation Skills

• Proficient in Microsoft Office Suite with emphasis on EXCEL

• Ability to understand the basics of architectural blueprints

• Excellent customer relation skills and professional manner.

• Well-developed telephone skills.

• Ability to create and maintain effective interpersonal relationships.

• Demonstrated ability to motivate others and effectively gather pertinent information over telephone.

• Knowledge of architectural market and how to work with contractors.

• Knowledge of sales procedures.

• High self-confidence and “can do”, confident attitude.

• Adaptable.

SUPERVISORY RESPONSIBILITIES :

• None

Primary Location : US-GA-Kennesaw

: Sales

Travel : Yes, 5 % of the Time

Employee Type: : Full-Time Regular

Req ID: 2400029