Job Description

Our mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month.

Summary:

We are seeking an enthusiastic and experienced Facilitator to join our Learning & Organizational Development Team. The ideal candidate will have a passion for fostering engaging learning environments (live and virtual) and facilitating impactful learning experiences.

As the Organizational Development Program Facilitator, you will be at the forefront of driving organizational success by cultivating a delightful customer experience facilitating NRG’s portfolio of learning programs and team assessments.

Primary Responsibilities:

• Facilitation:

• Lead and facilitate engaging virtual and live training sessions, workshops, and learning events.

• Create a participatory and inclusive learning environment, encouraging active engagement and knowledge retention.

• Facilitate team assessments including but not limited to MBTI, Thomas Killman, and StrengthFinder.

• Facilitate New Hire Orientation.

• Program Support:

• Assist Program Manager team in implementing learning initiatives ensuring seamless execution and continuous improvement.

• Collaborate with cross-functional teams to integrate learning initiatives into broader talent development strategies.

• Provide feedback and insights to enhance the effectiveness of learning materials and delivery methods.

• Communication and Collaboration:

• Communication effectively with diverse audiences and stakeholders to both design and deliver programs.

• Collaborate with business leaders, HRBPs, and L&OD team to improve programs and workshops.

• Regularly evaluate the impact of training initiatives and adjust content and delivery methods accordingly.

Required Skills:

• Project Coordination & Management:

• Ability to handle multiple initiatives simultaneously

• Ability to coordinate multiple initiatives simultaneously

• Communication

• Demonstrated ability to connect with diverse audiences

• Effectively collaborate with multiple stakeholders to both design and deliver programs

• Demonstrated ability to use Active Listening

• Proficiency in learning management systems (LMS) and other instructional technology tools

• Demonstrated experience facilitating and designing delivery in live and virtual environments

• Experience with tools and technology to build, design, and measure learning programs

• Leadership and Organizational Development Knowledge base

• Demonstrated application of adult learning principles

• Prefer experience with MBTI, Thomas-Killman Instrument (Conflict Styles), Situational Leadership, and Crucial Conversation

• Executive Presence

• Collaborate effectively with multiple stakeholders across Vivint, NRG, HRBPs, and Senior Leaders

• Demonstrated ability to prepare reports and summaries appropriate for executive audiences

• Demonstrated ability to deliver engaging and impactful training sessions to large groups, demonstrating strong public speaking skills and the ability to captivate audiences while conveying complex information

• Adaptability

• Ability to thrive in fast-paced, dynamic environment adapting quickly to changing priorities and business needs

• Demonstrated ability to align workflows and methods with team protocols

• Demonstrated desire to stay open minded and model continuous learning

• Ability to Travel

• This role will be required to travel to offices in Houston, Princeton, Utah, and potential additional offices.

Required Education/Experience:

• 2 to 3 years of proven experience in instructional design, adult learning theory and virtual and live facilitation.

• Familiarity with assessment tools and team development methodologies.

• Previous experience as a people leader is a plus.

Learn about the Vivint Culture (https://www.vivint.com/company/careers) and why it’s a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on site

• Paid holidays and flexible paid time away

• Employee/Friends/Family Discounts

• Onsite health clinic, gym, gaming tables

• Medical/dental/vision/life coverage & 24/7 Medical Hotline

• 401(k) + Employer Match

• Employee Resource Groups

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.