Job Number 24082392

Job Category Sales & Marketing

Location Fairfield Inn & Suites Miami Airport South, 4101 NW 11th Street, Miami, Florida, United States

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Baywood Hotels, Inc.. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JOB SUMMARY

Implements and directs the property’s sales activities in accordance with the marketing plan and assigned market segment; coordinates with other departments the service activities related to the sales function to maximize customer satisfaction and overall profitability

JOB REQUIREMENTS

• Implements the sales activities within all market segments to achieve budgeted goals.

• Assists with the development of annual sales goals.

• Recommends and takes appropriate action to maximize sales during high and low season.

• Assists with the preparation of the budget and ensures assigned area operates within cost constraints.

• Maintains effective communication with current and potential clients.

• Prepares reports, as requested, to develop a more informative database for improved management decision-making and critical evaluation of work activities.

• Immediately informs management of any challenges; executes corrective action.

• Solicits, evaluates, sells, and confirms business to meet budgeted sales and profit margin of assigned market segment.

• Qualifies prospective leads as to profitability.

• Negotiates with client to achieve maximum profit while satisfying client needs.

• Contacts in-house guests to improve guest relations and determine additional sales opportunities.

• Monitors group booking pace, alerting client of deadlines (deposits, cut-off date); promptly notifies affected departments of significant inventory changes.

• Creates effective business cases to demonstrate the need for additional amenities & services to facilitate additional revenue.

• Coordinates with all departments regarding activities related to booked business.

• Reviews client files of assigned accounts to maintain a proper flow of information within the hotel.

• Conducts and/or attends meetings to maintain favorable working relationships among company employees and to promote maximum morale, productivity and efficiency.

• Assists with the development and execution of projects.

• Analyzes sales statistics to recommend policy.

• Conducts market analysis to determine client needs, occupancy potential, rates desired, etc

• Develops and executes package plans, special sales activities, promotions, public relations activities and materials, advertising, etc.

• Enhances the property’s community image and stays abreast of competition, new developments, and sales methods and techniques.

• Meets established deadlines without compromising quality of work.

• Participates in solving problems with other departments as required related to business booked on the property.

• Resolves guest room and function space conflicts.

• Salvages accounts which threaten cancellation

• Effectively compromises between customer needs and property.

This company is an equal opportunity employer.

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