Community Medical and Dental Care Inc. is a Healthcare company dedicated to excellent patient care. We are seeking a highly organized and detail-oriented IT Software Clerk to join our team and play a vital role in supporting our software development and implementation processes.

Responsibilities:

• Assist software developers with various administrative tasks, including:

• Maintaining software documentation and user manuals.

• Be the Superuser and train other staff members to use new software.

• Tracking software development progress and bug fixes.

• Processing software license requests and renewals.

• Provide technical support to internal users by:

• Troubleshooting basic software installation and functionality issues.

• Logging and routing complex technical issues to appropriate IT personnel.

• Maintaining a knowledge base of frequently asked questions and solutions.

• Assist with software inventory management by:

• Tracking software licenses and ensuring compliance.

• Processing software order requests and returns.

• Maintaining accurate records of software assets.

• Perform other duties as assigned by the IT Manager or Software Development Team Lead.

Qualifications:

• High school diploma or equivalent required.

• Associate's degree in computer science or a related field preferred.

• Minimum 1 year of experience in an administrative or technical support role.

• Strong organizational and time management skills.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

• Ability to learn and adapt to new technologies quickly.

• Strong attention to detail and accuracy.

• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package

• Opportunity to work in a fast-paced and dynamic environment

• Gain valuable experience in the IT field

• Be part of a supportive and collaborative team

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