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The J.M. Smucker Company Manager, Regional HR in Orrville, Ohio

Regional HR (Human Resources) Manager The Regional HR Manager is responsible for management, execution, and delivery of HR services and support within a particular geographic region and/or business unit (e.g., coffee, pet, frozen handheld & spreads, and sweet baked snacks). Oversees all operations and deliverables to meet or exceed plant objectives, follow corporate and operational strategies, and integrate as appropriate with other regions and HR functions. Direct and support the work of the HR Managers and Associate HR Managers (typically, a team of 7-12), and has purview into each plant location in their specified business unit. This role manages a cadre of HR Managers, interacts with plant operations leadership, helps set HR strategy and organizational design for the designated region, deals with highly confidential information, and interacts daily with company executives outside HR. Reports To: Vice President, Organization Excellence Work Arrangements: 100% Remote - expected to travel up to 50% In this role you will: Regional HR Management Manages a team of HR Managers across a region (at multiple sites), providing guidance/direction; acting as an escalation/approval point; review, prioritize, and balance work across sites to manage "flow to the work" for HR resources as appropriate Drives strategic people and organizational direction for sites with Operations leadership and the VP, Organization Excellence Support success of SQMS (Smucker Quality Management System) high performance work system programs for all plants in the region; may provide site leadership to HR Leaders performing organization capability pillar work Drive enterprise HR programs and give input to COEs regarding plant operation's needs, issues, and opportunities; also leverages COE subject matter expertise consulting and advice Collaborate with Organization Business Partners regarding functional business objectives, initiatives, and people/organization strategies (e.g., succession planning, workforce planning, talent assessments) Leverage specialized knowledge about the unique plant's practices, business needs, people, and procedures to execute HR tasks. Oversees plant HR activities such as hourly recruiting, performance management, employee/labor relations, and local talent management efforts. Oversee HR responsibilities, provide leadership, evaluate performance, and drive service expertise for HR in the sites for the designated region. Advises plant HR leaders and may approve specific actions (e.g., pay increases, job changes). Drive functional strategy by managing HR leaders in designing programs, policies, and practices to attract, retain, and/or engage talent in alignment with the business strategy. Proactively plan for projects, systems, and organizational contingencies related to operations and recommend, implement, manage, or support changes under the guidance of senior management. Assure that physical, financial, and people resources are managed effectively. Assure that customers, partners, and stakeholders (e.g., COEs and other stakeholders such as Regional HR Managers and HR Business Partners) are kept up to date with appropriate, timely, and relevant communication of trends, issues, and services Handle escalated and/or sensitive requests and issues from Plant HR leaders. Escalate particularly specialized, difficult, or sensitive matters to the VP, Organization Excellence and/or appropriate "Center of Excellence" resource and assure that cases are updated and maintained accordingly Staff Management & Development Lead team performance and measure results to improve effectiveness and efficiency. Encourage continuous learning and work with the director to identify gaps and solutions. Assure support of strategic business & operational direction and seek to drive continuous customer service improvements De

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