POSITION: Event Receptionist

DEPARTMENT: ADMIN

REPORTS TO: Human Resource Manager

FLSA STATUS: Non-Exempt Part Time Hourly

Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Event Receptionist at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under direction of the Human Resource Manager, the Part Time Event Receptionist team member's primary responsibilities include the following functions in accordance with ASM policies.

Essential Duties and Responsibilities

• Answers incoming calls and determines purpose of callers, and forwards calls to appropriate personnel or department.
• Retrieves messages from voice mail and forwards to appropriate personnel. Returns calls as needed.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, information about events at the facility and other information.
• Welcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, directs visitors as needed.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Manages and maintains conference and board room.
• Performs other clerical duties as assigned, such as filing, typing, photocopying, and collating.

Qualifications

• Must be 18 years of age or older
• Must pass a background check
• Detail oriented
• Ability to work unsupervised and to function both independently and as a team member
• Demonstrates a high level of professionalism with high enthusiasm and is team oriented
• Demonstrated ability to learn new software programs
• Proficient with Microsoft Office Suite.
• Ability to work weekends as needed.
• Professional with excellent organizational, written and oral communication skills.

Supervisory Responsibilities

Responsibilities include training employees; assigning and directing work.

Working Conditions

• The working hours are scheduled based on the needs of the facility. PART-TIME ON-CALL scheduling.
• Must have reliable transportation and be able to report to work as scheduled.
• Maintain a client service-oriented attitude.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays and can work flexible schedules

.Education and/or Experience

• High school diploma or GED; and at least one-year related experience and or training; or equivalent combination of education experience.

Skills and Abilities

• Convey strong verbal and interpersonal skills
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• The ability to work in a fast pace environment with the ability to multitask.
• Remain flexible and adjust to situations as they occur
• Must be available to work irregular hours including nights, weekends and holidays as needed.

Computer Skills

• Microsoft
• Excel
• Multi-line phone system

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; and sit for long periods of time.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this documen in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Apply at www.shreveportcenter.com

Tracey James

Human Resource Manager

Shreveport Convention Center

400 Caddo St

Shreveport La, 71101

Applicants that need reasonable accommodations to complete the application process may contact318-841-4243.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.