Field Service Technician (Low Voltage)

Summary

Title:Field Service Technician (Low Voltage)

ID:1058

Location:Sioux Falls, SD

Department:Life Safety

More about this job >

Description

About Thompson Solutions Group:

Thompson Solutions Group is an industry-leading electrical and mechanical contractor and technology integrator dedicated to connecting Midwest businesses to future success. We pride ourselves on delivering innovative and sustainable custom solutions focused on quality, efficiency, safety, and security.

Position Overview:

Are you a skilled Low Voltage Master Technician or Systems Integrator? We want you to join our Sioux Falls Life Safety Systems team! In this role, you'll be responsible for providing top-notch service to our customers, from installation to troubleshooting, repair, and programming of low-voltage systems.

Key Responsibilities:

• Install and Service Systems: Work with access control, CCTV, life safety, and related systems, handling everything from cable-pulling to device installation and programming.

• Configure IP Networks: Set up and manage network configurations for system integration.

• System Coordination: Coordinate communications of non-proprietary unique systems for remote monitoring.

• Interpret Technical Documents: Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.

• Vendor Support: Troubleshoot, coordinate, and resolve system issues in a timely manner, providing support for vendors.

• Field Experience: Gain hands-on experience with field devices, including some out-of-town work.

• Collaboration: Foster close collaboration with clients and other departments.

• Mentorship: Serve as a mentor and trainer for less experienced co-workers, helping them learn and grow.

  Expertise Needed:

• Test Equipment Proficiency: You can fix anything with a multimeter, a screwdriver, and a pair of snips.

• Experience and Certification: Five or more years in the field or relevant certifications such as BICSI, NICET, RCDD, CCNA, CCND, Cisco Systems, Nortel, Lucent, Cabletron, etc.

• System Programming: Ability to program and administer system software for significant communications and/or data networking systems.

• Technical Aptitude: An aptitude for fixing things and a curiosity about how things work.

• Attention to Detail: Meticulous attention to detail and pride in neat, tidy cable management.

• Communication Skills: Excellent communication skills with co-workers, customers, and supervisors.

• Calm Under Pressure: A sense of urgency and grace under pressure, keeping cool and calm when a system is down and getting it back up and running efficiently.

  Why Join Us?

• Innovative Projects: Work on cutting-edge projects with state-of-the-art technology.

• Professional Growth: Opportunities for ongoing professional development and training.

• Collaborative Environment: Be part of a supportive and collaborative team.

• Competitive Benefits: Enjoy competitive salary and benefits.

  Thompson Solutions Group is an EEO employer committed to creating an inclusive and diverse work environment.