Company Overview

TestPros is a successful and growing business, established in 1988 to provide Information Technology (IT) technical support services to a wide range of Commercial and U.S. Federal, State, and Local Government customers. Our capabilities include Program Management, Program Oversight, Process Audit, Intelligence Analysis, Cyber Security, NIST SP 800-171 Assessment and Compliance, Computer Forensics, Software Assurance, Software Testing, Test Automation, Section 508 and WCAG Accessibility Assessment, Localization Testing, Independent Verification and Validation (IV&V), Quality Assurance (QA), Compliance, and Research and Development (R&D) services. TestPros is an Equal Opportunity Employer.

TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world.  We support the U.S. Federal Government and Commercial clients within the continental USA. TestPros is dedicated to making lives better, safer and more secure.

Job Summary

TestPros is seeking to fill a System Administrator Intern to work for us on call during the business day.  The role would be to administer Office 365 accounts, provide on-call technical support (reset passwords, help with email issues, network support, etc.), configure (and lock down) staff laptops, etc.

Position: Part time

Citizenship: U.S. Citizenship

Location: Remote

Clearance: None

Responsibilities and Duties

In this role, you will  be responsible for the management, administration, and governance of the Office365 tenant, including Exchange Online, Teams Online, SharePoint Online, OneDrive, Security and Compliance Center, BOX, and more.  You may also be required to set-up and lock-down company laptops.

Here is a typical IT Support request:

1.            New Email Address and Cloud PC license for {Employee Name}. 

2.            Admin password for {Employee Name} laptop.

3.            Configure/Setup BOX folder access.

4.            Other administration duties.

Required Qualifications & Skills

• B.A. or B.S. in computer science, information technology, human computer interaction, or related field preferred - however, we may also consider a college student intern.

• 3+ years Office 365 experience with 3+ years' experience with Microsoft Exchange

• Strong communication skills to effectively drive recommendations, priorities, and projects 

• Proven experience driving business impact based on understanding of customer needs with a focus on change management and understanding customer impact

• Familiarity with Azure, AD, and Office365 authentications preferred

• Familiarity with DNS/DHCP and Domain Management preferred

• Proven design, configuration, integration, testing, maintenance, and support of Microsoft Office365, Exchange, Azure, Office suite, and Outlook applications

  EEO Statement

  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. VEVRAA Federal Contractor.

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