Job Information
Acme Tools Inside Sales Supervisor - Williston in Williston, North Dakota
Do Your Best Work with Acme Tools as a Retail Sales Supervisor if You:
- Consider yourself a leader who motivates your team to reach new heights and exceed lofty goals while working alongside them
- Strive to build relationships with customers to help them find what they need to meet and exceed their business goals
- Enjoy having evenings, most weekends, and holidays off
About Acme Tools:
For 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our 14 locations in North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee-centric, family-friendly, community involved, and growth-minded.
Youll Enjoy Our:
- Work-Life Balance - Evenings, most weekends, and holidays off
- On-the-Job Training
- Professional Development Training and Programs
- Competitive Pay
- Generous PTO - Start earning PTO on your first day
- Paid Holidays - We are closed on the 6 major holidays of the year
- Maternity Leave partially paid through our Short-term Disability
- Work Environment - Everyone takes pride in their work and can see their impact on the company
- Employee Discounts
- Employee Referral Program
We Also Provide:
- Medical, Dental, and Vision insurance plans to fit any lifestyle and family
- Medical and Dependent Care Flexible Spending Accounts
- Accident, Cancer, and Critical Illness supplemental insurance programs
- 100% company-paid Short and Long-term Disability
- 401(k) Program with company matching
- 100% company-paid Group Life Insurance 1x your annual wage
- Additional Voluntary Life Insurance
Your Responsibilities Include:
- Providing direct assistance to customers by expediting complicated sales and customer requests (specialized equipment requests, receiving customer complaints, and assisting in resolution)
- Requesting warehouse assistance in locating and delivering products, service department assistance in the preparation of equipment, and requisitioning merchandise from the Distribution Center and Purchasing department
- Reviewing quotes and pricing-related issues and ensuring compliance with pricing policies
- Assisting in recruiting, interviewing, training, and supervising Inside Sales Associates
- Overseeing the DOT program
- Ongoing training and responsibilities to become a go-to resource for Inside Sales Associates
- Helping in maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)
- Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.)
- Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
- Duties and responsibilities of Inside Sales Associates
- Completing related tasks as assigned
Youll Need:
- 2+ years of sales and/or customer service experience
- Strong computer skills and to be able to learn new software
- Strong communication skills
- To be able to work a rotating Saturday shift
Wed Love if You Have:
- Some knowledge of tools and equipment
- Previous retail or customer service leadership experience
Physical Requirements:
- Lift up to 50 lbs.
- Stand on a hard surface for up to 10 hours
- Frequently push, pull, squat, bend, and reach
Acme Tools is an equal opportunity employer.
Want to learn more? Interested in our other career opportunities? Go towww.acmetools.jobs{target="_blank"}to see our available positions and apply today!